IMPROVING CUSTOMER SATISFACTION IN PT ASURANSI JIWA INHEALTH INDONESIA
The current condition of the insurance industry in Indonesia is frustrating and outdated. Conventional insurance often comes with the hassle of neverending phone calls and confusing policies with hidden clauses that the client needs to pay for. It leaves people wondering how much they should pay for...
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| Main Author: | |
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/48091 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |