THE CRUCIAL ANTECEDENTS OF FAMILY-WORK CONFLICT AND THE IMPACT ON WORK STRESS AMONG MILLENNIAL FEMALE EMPLOYEES IN INDONESIA: AN ETHNOGRAPHIC STUDY

• Main Author: Rizki, Dina
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/49736
• Institution: Institut Teknologi Bandung

The number of women labor forces in Indonesia and the contribution of women's revenue to the Indonesian economy experienced a significant increase. It means that women's participation today demands equal rights and stated that their roles have meaning for Indonesia's economic development. This phenomenon shows good progress in terms of gender equality in Indonesia. However, it raises another episode of struggling between their roles as wives or mothers in their family and working women: family-work conflict. This conflict contributes to 71% of work stress, and the Millennials are found more vulnerable to stress than their older counterparts. Since it also leads to decreased employee performance, it is crucial to understand how the antecedents of family-work conflict in the millennial female employees have an impact on work stress. This study used rapid ethnography through observations combined with interviews with eight informants. The findings show that there are three domains of the antecedents of family-work conflict: (1) work domain: work overtime, lack of organizational/company support and supervisor support; (2) personality domain: lack of internal locus of control; and (3) family domain: lack of non-nuclear family and spousal support, spousal employment status, and the absence of household assistant. This family-work conflict leads to work stress to millennial women, as indicated by a decrease in work concentration. Even though not all informants mention experiencing stress, a reduction in work concentration should be a warning for companies.