PROPOSED CORPORATE PERFORMANCE MANAGEMENT SYSTEM FOR SUKABUMI CITY GOVERNMENT

• Main Author: Regita Cahyani Soleman, Ayu
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/49777
• Institution: Institut Teknologi Bandung

In a regional government system, there are regional heads (Mayor and Deputy Mayor) who lead. Refer to a local government authority, there is a Regional Development Plan that is in line with the National Development Planning System. In addition to the vision and mission launched by the Mayor and his Deputy, there is a Rencana Pembangunan Jangka Panjang Daerah (RPJPD) program for 20 years, and a Rencana Pembangunan Jangka Medium Daerah (RPJMD) for 5 years, and a Rencana Kerja Pemerintah Daerah (RKPD). Considering that the term of duty for a term of mayor and his deputy mayor is 5 years, the design of the Performance Management System that will be proposed refers to the RPJMD which is valid for 5 years from 2018-2023. Sukabumi City Government has 3 Regionally-Owned Enterprises or Badan Usaha Milik Daerah (BUMD) that are managed independently to support the Sukabumi economic sector. In fact, one of the three BUMD management is bad, so that it makes the company go bankrupt because it produces losses. In addition, the Regional Original Revenue of Sukabumi City is very small when compared to other regions in West Java. The purpose of this research is to propose a Performance Management System that can help to improve the performance of Sukabumi City Government. The improved performance can imply an indicator of success for the mayor's 5-year tenure and his deputy. The design of the Performance Management System was made by translating the vision and mission that was launched by the Mayor and his Deputy into a business strategy that was breakdown to each work unit (department). This research uses the Balance Scorecard and Integrated Performance Management System (IPMS) framework. This framework is used to assist organizations in achieving excellent performance seen from all aspects of the existing organization. Balance Scorecard Framework has 4 perspectives, such as Financial, Customer, Internal Process, and Learning & Growth. The IPMS framework has 5 stages, Foundation, Background Information, Design, Implementation, and Maintenance and Update. IPMS has 3 perspectives, Organizational Output, Internal Process, and Resource Availability. The results of this study propose a Performance Management System with 62 Key Performance Indicators (KPI) derived from the company's vision, mission and strategy.