THE INFLUENCE OF JOB BURNOUT AND WORK ENGAGEMENT TOWARD TURNOVER INTENTION AMONG CO ASSISTANT DOCTOR (CASE STUDY: MEDICAL SCHOOL OF AIRLANGGA UNIVERSITY, SURABAYA, INDONESIA)

• Main Author: Zahra Nabila Asrie, Putri
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/49954
• Institution: Institut Teknologi Bandung

Despite having a large number of citizens, Indonesia has a relatively low number of medical doctors compared to other countries in Southeast Asia. Each year, the number of general practitioners keep decreasing despite the increasing number of medical students. There is an indication that there could be a turnover in the medical field. Turnover itself is known to be caused by high burnout and low engagement at work yet the healthcare industry is known to have both high work engagement and high burnout level. Airlangga University Medical School have been one of the biggest contributors in term of number for the general practitioner. However, the number of medical doctors inaugurated have been stagnant despite the increasing number of undergraduate students. It indicates that something may happen in the process in between which is the co-assistant stage. Due to that reason, this research is aimed to find the influence of job burnout and work engagement toward turnover intention among the co-assistant doctor. This study found that both job burnout and work engagement have a significant effect on turnover intention. Even so, it turns out that having a high dedication can help reduce turnover intention the most. As a result, it is recommended for the related institution to have a clear job description, allow personal development, and create a supportive work environment as well as providing a social spot.