PROPOSED SOLUTION TO ACCELERATE PASSENGER SHIP’S DELAY REPORTING PROCESS USING ANALYTIC HIERARCHY PROCESS (CASE STUDY: PT. PNZ (PERSERO))

PT PNZ engaged in a marine industry transportation established in 1952. PT PNZ experience financial losses due to the obligation to pay the compensation for passengers due to the ship delay whereas in 2019 loss about IDR 163,630 million. The cost of compensation to passengers in 2019 has increase...

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Bibliographic Details
Main Author: Dwi Karina, Marse
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/53048
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Institution: Institut Teknologi Bandung
Language: Indonesia
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