THE INFLUENCE OF TOTAL QUALITY MANAGEMENT TO INVENTORY MANAGEMENT PERFORMANCE BY MEDIATING EFFECT OF ORGANIZATIONAL CULTURE IN PT. BERAU COAL
The Inventory management is one of the key operation factors in the supply chain management. Many variables influence the performance included the implementation of total quality management and organizational culture. This study aims to determine the moderating effect of organizational culture i...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/53815 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
| Summary: | The Inventory management is one of the key operation factors in the supply chain
management. Many variables influence the performance included the implementation of
total quality management and organizational culture. This study aims to determine the
moderating effect of organizational culture in the relationship between total quality
management and inventory management performance in an organization. This type of
research included under explanative research with hypothesis testing from primary data
obtained from distributing questionnaires and direct interviews in the field by using Lisrel
8.7 with structural equation modeling and confirmatory factor analysis. The population of
respondents in this study were employees of PT. Berau Coal associated with the inventory
department with 120 respondents. Variable of total quality management is measured by
sixteen indicators, organizational culture is measured by four dimensions with fourteen
indicators and inventory management performance is measured by five indicators. This
research showed that organizational culture has a mediating effect with positive impact to
influence the relationship of total quality management and inventory management
performance as shown by t-value 8.7 that is greater 1.96 and coefficient of correlation 0.74,
while no significance for direct impact of total quality management and inventory
management performance as shown by t-value 1.70 that is less than 1.96. The managerial
implication of this research is as a guideline for decision makers in an organizational
especially in the mining industry to implement total quality management system and
ensure organizational culture will be implemented correctly in the company to maintain all
performances included inventory management performance as a representative of
organizational performance. |
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