KNOWLEDGE MANAGEMENT INITIATIVES FOR CUSTOMER SUPPORT DIVISION IN PT TSI AS AN EDTECH STARTUP

SIS is an abbreviation for “School Information System”. It is a Software as a Service (SaaS) that connects parents, students, and teachers, developed by PT Teknologi Solusi Indonesia (TSI) since 2013. As an end-to-end service application in education, SIS has more than 10 modules and 50 features, ra...

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Bibliographic Details
Main Author: Widyalestari, Mutya
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/53999
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Institution: Institut Teknologi Bandung
Language: Indonesia