LOSS INSURANCE PREMIUM FOR ONLINE BUSINESS WITH THE RISK OF THE DELIVERY PROCESS AND NEGATIVE REVIEWS FROM BUYER
Buyer satisfaction is an important aspect for online business. This level of satisfaction can decrease due to several risks that occur in the process of delivering goods, such as lost goods, damaged goods, and wrong delivery of the buyer's address. Buyer satisfaction can be represented through...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/54808 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |