PENGUKURAN KUALITAS LAYANAN ANGKUTAN UDARA RUTE BANDUNG-SURABAYA STUDI KASUS : PENUMPANG ARMADA F-28 PT MNA
<b></i>Abstract :</b><i><p align=\"justify\"> <br /> The progress of technology allows people to get all of the information they need. In business world, the phenomenas has implied meaning that businessman should treat a customer as a well informed pers...
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/5507 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |