ORGANIZATIONAL TRANSFORMATION INTO MORE AGILE FOR INDUSTRY SOLUTION PT APLIKANUSA LINTASARTA
Founded on 4 April 1988, PT Aplikanusa Lintasarta is committed as a full serviceprovider of data communications, internet, and IT Services. In 2018, Lintasarta established a new main service group which is called Industry Solution with the purpose to create innovative ICT solutions for various...
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Format: | Theses |
Language: | Indonesia |
Subjects: | |
Online Access: | https://digilib.itb.ac.id/gdl/view/55078 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
Summary: | Founded on 4 April 1988, PT Aplikanusa Lintasarta is committed as a full serviceprovider
of data communications, internet, and IT Services. In 2018, Lintasarta
established a new main service group which is called Industry Solution with the
purpose to create innovative ICT solutions for various business industries.
Unfortunately, Industry Solution currently is taking too much time to create
innovation. For example, The Department of Government and Education of
Industry Solution created an innovation product, but before the product can be
launched, the competitor has already launched similar product which is Traveloka
Xperience.
This research objective is to do an analysis to find out what caused the slow
innovation process and then propose strategies to make it faster. The research will
do internal analysis using Agile and Scrum frameworks to find out the problems
that slow down the solution creation process in the organization, Agile and Scrum
are methodologies that are specifically intended to address problems including
missed deadlines. External analysis which is benchmarking analysis to companies
that has successfully implement Agile is also conducted, which are BTPN, Bank
Permata, and Home Credit. Using a qualitative research methodology, 6 depth
interviews were conducted examining insight from the company, and 1 depth
interview the insight from outside the company. In strengthening the research
finding’s validity and reliability, the triangulation process was used for convergence
among multiple sources of information to form themes or categories in a study. The
result suggest that the cause of the slow innovation process is a misapplication of
Agile methodology. Further, miscommunication appears to contribute to the
misapplication of Agile. |
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