ANALYSIS OF JOB SATISFACTION, EMPLOYEE ENGAGEMENT, AND TURNOVER INTENTION AT AUTO 2000 BODY & PAINT CIBIRU BANDUNG

AUTO 2000 Body & Paint Cibiru Bandung is a body and paint workshop facility that was built separately from the dealer. AUTO 2000 itself is a sales, maintenance, repair and supply service network for Toyota spare parts. This company has more than 60 years of experience. In the past few years, man...

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Main Author: Ayu Hanandiva, Riva
Format: Theses
Language:Indonesia
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Online Access:https://digilib.itb.ac.id/gdl/view/55127
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Institution: Institut Teknologi Bandung
Language: Indonesia
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spelling id-itb.:551272021-06-14T18:31:44ZANALYSIS OF JOB SATISFACTION, EMPLOYEE ENGAGEMENT, AND TURNOVER INTENTION AT AUTO 2000 BODY & PAINT CIBIRU BANDUNG Ayu Hanandiva, Riva Manajemen umum Indonesia Theses job satisfaction, employee engagement, turnover intention INSTITUT TEKNOLOGI BANDUNG https://digilib.itb.ac.id/gdl/view/55127 AUTO 2000 Body & Paint Cibiru Bandung is a body and paint workshop facility that was built separately from the dealer. AUTO 2000 itself is a sales, maintenance, repair and supply service network for Toyota spare parts. This company has more than 60 years of experience. In the past few years, many employees have joined and left in a short period of time, so the turnover rate is highly enough. Therefore, AUTO 2000 Body & Paint Cibiru Bandung needs solutions and improvements to retain its employees. This study aims to help AUTO 2000 Body & Paint Cibiru Bandung in retaining its employees. In this study, the author conducted a field study by collecting data and information obtained from employees of AUTO 2000 Body & Paint Cibiru Bandung. There are 31 out of 36 employees (86% of the population) who participated in completing the survey. The collection of data and information was carried out by distributing questionnaires containing the approach to job satisfaction, employee engagement, and employee turnover intentions. These approaches were chosen based on previous research. Based on the results of the study, the causes of employee dissatisfaction at AUTO 2000 Body & Paint Cibiru Bandung were caused by compensation and benefits and work environment factors, while the cause of employee disengagement was due to poor relationships with co-workers and engagement behaviors. After knowing the causes of employee dissatisfaction and disengagement in the company, the author propose recommendations and implementation plans in accordance with company conditions in order to retain employees. text
institution Institut Teknologi Bandung
building Institut Teknologi Bandung Library
continent Asia
country Indonesia
Indonesia
content_provider Institut Teknologi Bandung
collection Digital ITB
language Indonesia
topic Manajemen umum
spellingShingle Manajemen umum
Ayu Hanandiva, Riva
ANALYSIS OF JOB SATISFACTION, EMPLOYEE ENGAGEMENT, AND TURNOVER INTENTION AT AUTO 2000 BODY & PAINT CIBIRU BANDUNG
description AUTO 2000 Body & Paint Cibiru Bandung is a body and paint workshop facility that was built separately from the dealer. AUTO 2000 itself is a sales, maintenance, repair and supply service network for Toyota spare parts. This company has more than 60 years of experience. In the past few years, many employees have joined and left in a short period of time, so the turnover rate is highly enough. Therefore, AUTO 2000 Body & Paint Cibiru Bandung needs solutions and improvements to retain its employees. This study aims to help AUTO 2000 Body & Paint Cibiru Bandung in retaining its employees. In this study, the author conducted a field study by collecting data and information obtained from employees of AUTO 2000 Body & Paint Cibiru Bandung. There are 31 out of 36 employees (86% of the population) who participated in completing the survey. The collection of data and information was carried out by distributing questionnaires containing the approach to job satisfaction, employee engagement, and employee turnover intentions. These approaches were chosen based on previous research. Based on the results of the study, the causes of employee dissatisfaction at AUTO 2000 Body & Paint Cibiru Bandung were caused by compensation and benefits and work environment factors, while the cause of employee disengagement was due to poor relationships with co-workers and engagement behaviors. After knowing the causes of employee dissatisfaction and disengagement in the company, the author propose recommendations and implementation plans in accordance with company conditions in order to retain employees.
format Theses
author Ayu Hanandiva, Riva
author_facet Ayu Hanandiva, Riva
author_sort Ayu Hanandiva, Riva
title ANALYSIS OF JOB SATISFACTION, EMPLOYEE ENGAGEMENT, AND TURNOVER INTENTION AT AUTO 2000 BODY & PAINT CIBIRU BANDUNG
title_short ANALYSIS OF JOB SATISFACTION, EMPLOYEE ENGAGEMENT, AND TURNOVER INTENTION AT AUTO 2000 BODY & PAINT CIBIRU BANDUNG
title_full ANALYSIS OF JOB SATISFACTION, EMPLOYEE ENGAGEMENT, AND TURNOVER INTENTION AT AUTO 2000 BODY & PAINT CIBIRU BANDUNG
title_fullStr ANALYSIS OF JOB SATISFACTION, EMPLOYEE ENGAGEMENT, AND TURNOVER INTENTION AT AUTO 2000 BODY & PAINT CIBIRU BANDUNG
title_full_unstemmed ANALYSIS OF JOB SATISFACTION, EMPLOYEE ENGAGEMENT, AND TURNOVER INTENTION AT AUTO 2000 BODY & PAINT CIBIRU BANDUNG
title_sort analysis of job satisfaction, employee engagement, and turnover intention at auto 2000 body & paint cibiru bandung
url https://digilib.itb.ac.id/gdl/view/55127
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