PERANCANGAN STRATEGI DIGITAL PROACTIVE CUSTOMER SERVICE UNTUK PERBAIKAN PENGALAMAN PELANGGAN PT X
PT X is a digital logistics service provider based in Indonesia. Unlike many other businesses, during the Covid-19 pandemic, PT X is experiencing an increase in demand as people choose online over offline services. To retain its customers, PT X need to maintain its customer experience because custom...
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| Main Author: | |
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| Format: | Final Project |
| Language: | Indonesia |
| Subjects: | |
| Online Access: | https://digilib.itb.ac.id/gdl/view/55742 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
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