BUSINESS PROCESS ANALYSIS OF OUTPATIENT WAITING TIME USING SIMULATION CASE STUDY: PUSKESMAS ABC
The increased number of visitors and patients visiting public services such as Puskesmas has been a serious concern while the service system stays constant and unchanged, which causing the long waiting problem. This research aims to determine the factors of queuing problem and establish effective so...
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| Main Author: | |
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/55770 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |