EVALUATION OF SMART GOVERNANCE IMPLEMENTATION IN REALIZING THE SMART CITY PROGRAM IN PADANG PANJANG

• Main Author: Fadila, Haris
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/56363
• Institution: Institut Teknologi Bandung

Smart city is one of the city management concepts adopted in Indonesia. The city of Padang Panjang has begun to apply this concept in developing the potential of the city. In the early stages of smart city development, the city of Padang Panjang prioritized the development of an electronic-based government system and digital-based public services which are part of one of the dimensions of a smart city, namely smart governance. Several problems related to smart governance were encountered, such as the low use of ICT by the community or government and the lack of data integration between government agencies. As a priority dimension, the research was conducted to find out how the implementation of smart governance in realizing Smart City in the city of Padang Panjang. This is done by setting research objectives, namely; 1. describe and determine the factors that influence the implementation, 2. evaluate the implementation of smart governance by measuring the maturity level. 3. formulate recommendations for the development of smart governance. The method used in this research is qualitative and quantitative. Primary data collection is done by means of interviews and observations. Meanwhile, secondary data was obtained from related agencies and document review. Data analysis was carried out using content analysis, qualitative descriptive and scoring analysis methods. From the analysis carried out, it was found that the implementation of smart cities, especially in the dimensions of smart governance, was quite good from the implementing side. This can be seen from the achievement of the program implementation contained in the action plan according to the set targets. Then the factors driving the success of implementation were found, namely the availability of theoretical foundations and technological support, clarity and consistency of policy content, allocation of financial resources, socio-economic conditions, support from the public, support from authorized superior agencies or institutions and the commitment and ability of implementing officials. While the inhibiting factors are the diversity of behavior of the target group, the large percentage of the target group to the total population, the integration between implementing agencies or agencies and limited access to outsiders. From the analysis of the maturity level of smart governance, it was found that the dimension of smart governance is at the managed stage, marked by the integration of public services, the use of ICT in governance and increasing community participation in development.