DYNAMIC MARKETING CAPABILITY AND SERVICE INNOVATION CAPABILITY FOR SERVICE EXCELLENCE IN THE HOTEL INDUSTRY (A CASE STUDY IN BANDUNG)
Bandung is the biggest city and the capital of the West Java province. The city is located 140 km southeast of Jakarta, and is the third largest city in Indonesia after Jakarta and Surabaya. The city is geographically located in the center of West Java province. Bandung has become weekend destinatio...
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| Format: | Dissertations |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/56839 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |