THE INFLUENCE OF PSYCHOSOCIAL FACTORS AT WORK ON THE EMPLOYEE PERFORMANCE

• Main Author: Christina Naibaho, Onasis
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/57212
• Institution: Institut Teknologi Bandung

One of the supporting aspects of business is the employee. Employees have duties and responsibilities in developing a business. However, sometimes companies do not give their attention to the conditions of the employee. One of the things that is often forgotten by the workplace is the importance of maintaining psychosocial conditions, such as letting them work like machines with excessive workloads and with various pressures to achieve business goals in the workplace. This study aims to dig deeper into the importance of psychosocial factors in the workplace in influencing employee performance. We first identify the psychosocial conditions experienced by employees at work using the COPSOQ research instrument developed by Kristensen et al. (2005) or the short version of COPSOQ III. In this instrument, there are six domains with 23 factors. Meanwhile, employee performance is measured by the concept of Robbins (2006), which has indicators of quality, quantity, effectiveness, work commitment, punctuality, and independence. This research uses a quantitative method with 181 respondents taken randomly from Indonesian employees who work in a company or an agency. This study confirmed that all psychosocial domains had a significant influence (p < 0.05) on employee performance and 16 factors contained in these domains directly correlated to performance. These findings suggested the business community and workplace pay attention to these six domains or, more specifically, to the 16 correlated factors because there are influences on employee performance.