PERANCANGAN STRATEGI PENGELOLAAN PELANGGAN BERDASARKAN TAHAP PERTUMBUHAN ORGANISASI UMKM BOSTANI

Bostani is a small online groceries company that has been operating in Bandung and Cimahi since 2020. They provide one-stop-groceries shopping with good quality and complete services, but the price is quite expensive compared to other companies. From Bostani’s customer data, their weekly retention r...

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Bibliographic Details
Main Author: Reyhan, Muhammad
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/58133
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Institution: Institut Teknologi Bandung
Language: Indonesia