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Growth of umra travel bureau industry in Indonesia also push the presents of other new umra travel bureau which cause more tight competition in umra travel bureau industry. This thing happened because the side of government ( DEPAG) doesn't organize umra travel services in the same manner as go...

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Bibliographic Details
Main Author: Sigit Purnomo, Dicky
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/5962
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Institution: Institut Teknologi Bandung
Language: Indonesia
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Summary:Growth of umra travel bureau industry in Indonesia also push the presents of other new umra travel bureau which cause more tight competition in umra travel bureau industry. This thing happened because the side of government ( DEPAG) doesn't organize umra travel services in the same manner as government organize in Hajj travel services. Therefore, the government opens opportunity for the side of private sector to carry out umra travel bureau services. One of umra travel bureau in Indonesia that is PT. Megacitra which is one of the market leader in umra travel bureau industry because considered by customer as trustworthy bureau, The thing is anticipated by quality of service assessed by customer has gratified.