ORGANIZATIONAL DEVELOPMENT AT HUMAN RESOURCES DEPARTMENT OF EXPORT-ORIENTED SEMICONDUCTOR MANUFACTURING COMPANY

• Main Author: Abubakar, Wanda
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/59650
• Institution: Institut Teknologi Bandung

2020 was a challenging business year. Pandemic was unprecedented situations required speedy and well-thought actions in managing business with upholding health and safety of the employees as company’s utmost priority. The Human Resources (HR) Department plays critical role to sustain employees’ safety and health as well as their motivation. Despite many achievements, to stay relevant in the future, HR must continuously evolve. This paper will firstly identify categories of high-performing HR organization which enable organization to achieve sustainable performance. In addition, this paper will also propose and select best-fit solutions from identified organizational alternatives. The author elaborates conceptual framework of 5-Star model from Jay Galbraith as reference in Organizational Development (OD) initiatives. The author combines the framework with the 7-steps approach to systematically develop the framework. The author initiates OD with business analysis conducted during the departmental review. The result of workshop is presented in the SWOT analysis format. Considering SWOT results and inputs from McKinsey’s Organizational Health Index, author conducts quantitative and qualitative survey to internal and external organizational stakeholders. Once the focus categories are clarified, the organization alternatives are developed and selected. Lastly, after confirming the best-fit solution, work-packages on how to improve each category are developed and prioritized as measurable actions.