IMPLEMENTATION OF KNOWLEDGE MANAGEMENT FOR PERFORMANCE IMPROVEMENT IN BANKING OPERATION UNIT: CASE STUDY OF BANK RUBY
Over the past years, the world has faced with the massive changes that disturb every industry, including banking. There are a lot of aspects that stimulate it, global economic, technology implementation and last but the very recent unfortunate period of COVID-19 pandemic. In Indonesia, Bank RUBY is...
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| Main Author: | |
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/63510 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |