FINANCIAL PLANNING MODEL IN RPA OFFICE DEPARTMENT

Robotic Process Automation Office is a department that was established in 2020 under the Operation Controls Assurance (OCA) division at the Operations Directorate of Bank Tumbuh. This organization was established based on the company's strategy in transforming the bank's operational proces...

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Bibliographic Details
Main Author: Ardhianto, Angga
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/63615
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Institution: Institut Teknologi Bandung
Language: Indonesia
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Summary:Robotic Process Automation Office is a department that was established in 2020 under the Operation Controls Assurance (OCA) division at the Operations Directorate of Bank Tumbuh. This organization was established based on the company's strategy in transforming the bank's operational processes, both transactions at branch offices and transactions carried out by the head office, to increase cost-efficiency. Along with improving services from the RPA Office in automating existing processes at Bank Tumbuh. Currently, the RPA Office must present achievements, especially in terms of cost savings. Management asks that the initiatives carried out or the automation carried out can provide benefits or savings for the company. The RPA Office is no longer a technological innovation the company owns in responding to technological advances and digital transformation to achieve modern and efficient operations. The tangible manifestation of cost efficiency is a demand for management to evaluate the use of RPA technology. This study aims to create a financial model to see the achievements of the RPA Office department. The author also sees the need for evaluation, especially in the study process in receiving requests for automation by the section that has the process, calculating income or achievements in operational cost efficiency which will have an impact on the BOPO of growing Bank, as well as presenting information on achievement results and estimates of future achievements or investment costs. With the use of the research methodology carried out by the author and quantitative and qualitative data collection on primary data obtained directly from the RPA Office department, it can provide results in the form of calculating achievement or income using the Activity Based-Costing (ABC) method, using financial models and calculation of investment value using Net Present Value (NPV) in the project acceptance review process, and the use of consolidated financial model reports that can present financial data objectively.