SCENARIO PLANNING: HOW NEWCOMERS IN DIGITAL BANKING WILL EFFECT SMART DIGITAL BANK IN THE NEXT 5 YEARS
In 2016 Pension Bank presented an innovation to change digital banking called Smart Digital Bank. It didn't take long for digital banking to gather hundreds of thousands of its first customers. This is thanks to the ease of creating an account that can be done only through the application. Howe...
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/63874 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |