PERANCANGAN SISTEM INFORMASI UNTUK PEMANTAUAN KINERJA PT ASIA HEALTH ENERGI BEVERAGES (AHEB)

• Main Author: Fadilla Nur Ilma, Hanna
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/64030
• Institution: Institut Teknologi Bandung

PT Asia Health Energi Beverages (AHEB) is a company specialized in the energy drink industry. As a company that is currently in the mature phase, the company focuses on business sustainability. However, the company currently does not have a company-level performance measurement model and does not yet have a system that can monitor company’s performance. This study discusses the design of a company-level performance assessment model using the framework of the balanced scorecard (BSC) model as well as the design of an information system that can accommodate the company's performance monitoring activities on a regular basis. The information system design process includes identifying business and information system requirements, defining process requirements, and creating a dashboard user interface for monitoring company’s performance. This research delivered four company-level balanced scorecards, each of which represents financial perspective, customer perspective, internal business process perspective, and learning and growth perspective. The balanced scorecard includes 12 types of company-level KPIs. In addition, this research also produced user interface designs of dashboard of performance monitoring information systems that can be used as a reference in building information systems in the future. However, both the results of the performance measurement model design and the information system design can still be developed further according to the company's needs in the future.