DECISION ANALYSIS ON IMPROVING FOOD SAFETY COMPLIANCE IN BOTTLED DRINKING WATER PRODUCTION FACILITIES USING VALUE FOCUSED THINKING AND ANALYTIC HIERARCHY PROCESS

• Main Author: Rahmawati, Ely
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/65075
• Institution: Institut Teknologi Bandung

Water is an essential need for human survival. However, the availability of clean water is still becoming a global challenge. This condition makes the bottled drinking water (AMDK) industry increasingly in demand because the need for drinking water continues to increase along with population growth. AMDK products circulating in the market must comply with the quality requirements of the Indonesian National Standard (SNI), which have been imposed mandatory, and obtain a BPOM MD distribution permit from the Indonesian FDA. Quality Assurance refers to the assurance that the resulting product meets all the quality standard requirements. East Nusa Tenggara Province has more than twenty AMDK production facilities categorized into small and medium scale industries. One of the BPOM Kupang's scopes of tasks in the food control function is post-market vigilance by conducting food safety inspections in the production facilities. Efforts in the food sector to improve competitiveness and business independence are focused on meeting the standards for Good Processed Food Manufacturing Practices (GMPs). Food safety issues are of particular concern because the results of food safety inspections of AMDK production facilities in 2018-2020 show a low level of compliance with the fulfillment of GMPs standards. The challenge for food inspectors is to develop the best alternative strategy to improve food business operator (FBO) compliance as an opportunity to ensure the public health and develop a commitment to support the local economy. The combination of Value-Focused Thinking (VFT) and Analytic Hierarchy Process (AHP) methods is used for the decision-making process. The VFT method is used to determine the criteria and sub-criteria of the selection process and make alternative strategies to achieve the organization's values and goals. AHP is used to select the best alternative from the four proposed alternative strategies. The decision-making involves several national food inspectors (NFIs) as experts in the food safety inspection program, with various levels of competence and work experience. Based on the analysis that has been done, the best alternative chosen by the decision-maker is the education strategy. The alternative selection process is based on considerations of (1) resource capacity (budget, food inspectors, and infrastructure); (2) interaction with business actors (guidance and coaching activities); and (3) control function (results of production facilities inspection, follow-up to CAPA, and results of sample testing). Applying the Education strategy as a complementary process in AMDK production facilities' inspection aci8tivities will result in clear positive changes in inspection scores and sustained compliance levels.