EVALUASI KEPUASAN DAN ANALISIS FAKTOR YANG MEMENGARUHI KEPUASAN MASYARAKAT TERHADAP PELAYANAN KEFARMASIAN OLEH APOTEKER DI APOTEK WILAYAH JAWA BARAT
Patient satisfaction is one of the important factors that determine the quality of a service provided by pharmacists and health facilities. The quality of service may be measured by examining the adequacy of performance with patient expectations for pharmaceutical services. This study was conduct...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/66292 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |