THE IMPACT OF FINANCIAL LITERACY ON THE ONLINE LOAN INDUSTRY IN INDONESIA
This study aims to see the effect of the level of financial literacy on the use of online loan products in Indonesia. In addition, this study also wants to see how the influence of financial knowledge, financial behavior and financial attitudes on the level of financial literacy itself. In terms o...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/66693 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
| Summary: | This study aims to see the effect of the level of financial literacy on the use of online loan products
in Indonesia. In addition, this study also wants to see how the influence of financial knowledge,
financial behavior and financial attitudes on the level of financial literacy itself. In terms of the
online loan industry, this study aims to see how people perceive online loan products in Indonesia
and see what aspects can encourage their use.
This study uses a qualitative method with primary data collection in the form of a questionnaire.
Based on the results of 231 data collected, the results show that the three components of financial
literacy (knowledge, behavior and attitudes) have a positive relationship to the formation of
financial literacy levels. In addition, this study found that the higher a person's level of financial
literacy, it will encourage a person's caution in using online loan products. On the perception side,
the majority of respondents expressed their doubts in assessing online loan products in Indonesia.
As for the driving aspect of usage, the questionnaire data shows that security protection,
government approval, quality of service, fast and timely service processes are aspects that can
encourage the use of online loan products in Indonesia. The results of this study also found other
aspects that could encourage the use of online loan products, including low interest rates and
transparency of loan contracts.
As an industry that has the potential to develop, an active implementation plan is needed between
all parties involved. All parties involved include the government, companies and the public as
consumers. It is hoped that this innovation in online loan products can benefit economic progress
and the risks that arise can be prevented and minimized. This study has a limitation that as many
as 231 respondents have filled out a questionnaire to be further used as research data. However,
the majority of respondents live in the Bandung and Jakarta areas.
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