MEASURING CONSUMER REACTIONS TO AUGMENTED REALITY IN THE FITTING PROCESS IN BUYING ACCESSORIES USING IN-DEPTH INTERVIEW CASE STUDY OF INTERAXE.ID

Since all businesses have to improve their marketing digitally, as well as increase customer interactions, it takes a platform that is widely accessed by all people during this digitalization era, namely social media. In this digitalization era, most people browse online shop catalogs especially...

Full description

Saved in:
Bibliographic Details
Main Author: Shafa Afra, Shabira
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/67071
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Institut Teknologi Bandung
Language: Indonesia
Description
Summary:Since all businesses have to improve their marketing digitally, as well as increase customer interactions, it takes a platform that is widely accessed by all people during this digitalization era, namely social media. In this digitalization era, most people browse online shop catalogs especially in the fashion industry through Instagram and e-commerce. Therefore, Instagram can be said as the main marketing platform that has to present product visualization. Not only provide portfolios and catalogs that can be accessed publicly, but the company can also design various marketing content to increase the audience’s knowledge about the products as well as the digitalization itself. INTERAXE.ID came up with a relatively new innovation with Instagram platform as their entry market, where the company had to increase the audiences’ awareness and familiarity which will lead to costumer’s acceptance and gaining early adopters. The results of this study are how to overcome the shortcomings and lack of the feature offered by INTERAXE.ID and the best approach to market it digitally. Keywords: INTERAXE.ID; Marketing Strategy; Social Media; Instagram; Costumer’s Acceptance; Early Adopters