ANALYSIS ON PATIENT WAITING TIME IN EMERGENCY INSTALLATION: A CASE STUDY OF JKL HOSPITAL
The Healthcare Industry can be considered to be one of the most complex industries. In a healthcare delivery system, patients are typically the customers and hospitals are the service facilities. Among the departments in a hospital, the Emergency Installation can be considered to be an integral p...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/67255 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |