ANALYSIS AND DESIGN PERFORMANCE MANAGEMENT SYSTEM AT PT. DYNAPLAST, Tbk WITH IPSM AND PRISM APPROACHES

• Main Author: Eko Susilawaty (NIM 291 05 130), Sri
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/6794
• Institution: Institut Teknologi Bandung

Abstract : <br /> <br /> <br /> <br /> <br /> Among globalization trends and free market era nowadays competitiveness had become a mantra for companies. Changes in environmental, economic, politic and social aspects increase the requirements for companies to stay competitive amidst the raging competition. To anticipate this, companies need to evaluate their internal competence by re-visit their Performance Management System, which might need to be adjusted to comply with the changing requirements. <br /> <br /> <br /> <br /> <br /> Performance Management System currently employed by Dynaplast was used only for meeting requirements of ISO 9001:2000. It havent been reviewed periodically, it had only short-term orientation, involving only operational departments and not supporting departments, tend to report only past performance and dont have a complete PDCA cycle, which doesnt foster continuous improvements. It made Dynaplast suffer performance-wise and cannot promote improvements as a base of competitive advantage. <br /> <br /> <br /> <br /> <br /> The objective of this final project is to analyze and design a Performance Management System using IPSM (Integrated Performance System Management) and PRISM approaches, to make more comprehensive system by involving resources capabilities as inputs, internal process and organizational outputs. This final project will focus only in non-financial performance variable. <br /> <br /> <br /> <br /> <br /> This Performance Management System was created based on existing business environment conditions and several analysis like SWOT, Critical Success Factor, competition and market condition, product, service and company culture, and also companys vision-mission and strategy. The next step determines the most applicable performance variables in Dynaplast, by combining non-financial variables from IPSM and PRISM with already-existing variables. Based on those variables, correlation analysis was performed to identify gaps between the variables and targets. Targets were derived from internal and functional benchmarking data to reflect competition situation and diversification plans for Dynaplasts Plant VI at Cikarang. <br /> <br /> <br /> <br /> <br /> By employing IPSM and PRISM approaches as well as above-mentioned analysis, this final project resulted in 102 non-financial performance variables that are applicable in Plant VI-Cikarang PT. Dynaplast, Tbk. The proposed Performance Management System includes six performance variables for management, nine for Engineering Dept., twenty-four for Human Resource Development Dept., five for New Project Development Dept., seven for Personnel and General Affair Dept., six for PPIC Dept., ten for Production Dept., twelve for QA Dept., eleven for Sales and Marketing Dept., seven for Supply Chain Dept., and five universal variables, applicable to all departments. <br /> <br /> <br /> <br /> <br /> To complete the implementation process of the proposed Performance Management System, this final project also describe some tools to determine the resources requirements such as performance variables weighting process, data collecting media, job competence standard requirements, training needs based on the competence, and also display and performance appraisal reference based on targeted performance variable achievement. <br /> <br /> <br /> <br /> <br /> Implementation of the proposed Performance Management System will require commitments from top management and all employee levels, trainings, data collecting media, socialization and robust reporting system. These will provide the new Performance Management System with a complete and proper PDCA cycle that trigger continuous improvements and strengthen Dynaplast competitiveness in the already maturing rigid plastic packaging industry.