IMPLEMENTATION OF KNOWLEDGE MANAGEMENT CYCLE TO IMPROVE QUALITY IN LINE FRAME ASSY AT PT PRESS KOGYO MANUFACTURING INDONESIA

• Main Author: Suryadi, Indriani
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/68336
• Institution: Institut Teknologi Bandung

PT Press Kogyo Manufacturing Indonesia (PKMI) is a subsidiary of Press Kogyo Japan which produces side member trucks, buses, and frame assembling for small trucks and passenger cars. The impact of the COVID-19 pandemic in 2020 has resulted in a very significant decline in production in the national and global automotive industry. To be able to survive and moreover to be able to grow in these conditions requires continuous innovative efforts, as well as PT Press Kogyo Manufacturing Indonesia, which has been continuously trying to make continuous improvements. One of the efforts to continue to innovate to improve product quality standards, by applying the Knowledge Management Cycle concept, we make the main material of this final project. The research experience related to this thesis provided an important understanding for us, that change is a necessity, and what is important for us is – how to build an organization that is able to respond to change quickly – and we believe that the ability to adapt quickly is a critical skill in today's era. . To be able to react quickly, we need special efforts from the leadership so that all work units in all parts of the company must have high sensitivity and be able to respond quickly and correctly to the demands of changes that occur. With the existing business issues and business plans, an application of the knowledge management cycle was carried out which was considered capable of providing solutions and benefits for the company. This final project focuses on efforts to implement the knowledge management cycle using the Meyer and Zack model, complete for the five stages, namely the stages of knowledge acquisition, knowledge refinement, knowledge storage/retrieval, knowledge distribution, and knowledge presentation/implementation. It is hoped that the results of this final project can be an alternative strategy for PT. PKMI in order to become a company that is able to survive and grow and develop sustainably.