CUSTOMER SENTIMENT ANALYSIS FOR HOTEL RATING ASSESSMENT BASED ON SENTISTRENGTH CLASSIFICATION METHOD USING SUPPORT VECTOR MACHINE ALGORITHM (CASE STUDY PEGIPEGI.COM)
In looking for hotels is greatly facilitated by the rise of travel agents that already exist in Indonesia. Wherever and wherever the user comes from, can ensure a scheduled departure quickly and efficiently. However, this will be achieved quickly if the user already has the experience of staying...
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/68348 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
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