ANALYZING BARRIER FACTORS THAT INFLUENCE THE PATIENT’S INTENTION TO USE THE ONLINE PLATFORM IN TAKING QUEUE NUMBER

The ease of getting a queue is the most important factor affecting patient satisfaction, so it is recommended to apply a queuing system. In fact and the problem, several factors affect the performance of the system, such as patient preferences so that the system is not used. The purpose of this stud...

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Bibliographic Details
Main Author: Angelina Fabiola Br S, Novi
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/68514
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Institution: Institut Teknologi Bandung
Language: Indonesia