WARRANTY CLAIM INSPECTION STRATEGY TO MINIMIZE WARRANTY FRAUD CAR BATTERY CASE STUDY
Warranty fraud cases are no longer new to the automobile industry. Around the world, the warranty costs incurred by car manufacturers reach 5% of the total production costs with the number of warranty frauds revealed reaching 10% of the total warranty claims. One example of a car manufacturer in Ind...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/68788 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |