IMPLEMENTATION OF INTEGRATED PUBLIC TRANSPORTATION SYSTEM IN JABODETABEK (CASE STUDY OF JAKLINGKO INDONESIA)

• Main Author: Salamah
• Format: Theses
• Language: Indonesia
• Subjects: Transportasi ; transportasi darat
• Online Access: https://digilib.itb.ac.id/gdl/view/70089
• Institution: Institut Teknologi Bandung

The goal of integrated public transport is to achieve high transit mode sharing with seamless services using two or more modes (Luk & Olszewski, 2003). The concept of integration is basically an ideal notion, which can be transformed through a process of interpretation of government guidelines and alignment with the interests of representatives working within local arenas, structures and regimes (Hull, 2005). PT JakLingko Indonesia was established in December 2020, with the goals of integrating payment systems, fares and routes on all public transportation and managing big data for Jabodetabek public transportation users. In achieving its goals, the implementation and running of the public transportation integration system carried out by Jaklingko needs to be studied further, to make sure the implementation can be carried out even better and the integration goals can be achieved more efficiently. This research looks at the implementation of the public transportation integration system and assess the transportation integration carried out in Jabodetabek, which is managed by Jaklingko. The implementation of the Jaklingko System is described chronologically and explained by using best practice model for change management, and assessed with transportation integration criterias derived from previous studies. Jaklingko Indonesia is currently in the second phase of development, which is implementing MaaS (Mobility as a Service), where Jaklingko payment cards and applications are integrated with other transportation services such as online transportation, health services, water and electricity payment, tourist attractions, and so on. The Jaklingko service will be developed with an account-based ticketing system as the next phase, which will allow users to get daily, weekly and monthly tickets and also get special rates according to user profiles, for example discounted rates for students or the elderly. The integration carried out by Jaklingko has only reached the stages of physical and operational integration, as well as modal integration. The account-based ticketing system, which is planned as their upcoming development, classified as integration with social objectives, which is a higher stage than the physical integration and modes that are currently running.