COMBINING SCSE AND SCRUM AS AN AGILE DEVELOPMENT FRAMEWORK FOR IT SERVICE SYSTEMS IN GOVERNMENT AGENCY (CASE STUDY: DEPOK CITY GOVERNMENT)

• Main Author: Kusdiyanto, Andri
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/70439
• Institution: Institut Teknologi Bandung

Services Computing Systems Engineering (SCSE) Framework is an engineering framework or methodology for building service computing systems based on Service Oriented Architecture (SOA). Flexibility and ease of making changes are the advantages offered by SOA. It is also provided by the software development process with the Scrum framework in Agile software development. One of the characteristics of agile development is the development time which is faster than other development methods. Meanwhile, the government as an organization whose main objective is to serve the community is required to improve business services through service innovation. By using the SCSE framework, the service computing development process runs sequentially from the beginning to the end of the process in one cycle timeline. These guides are excellent for developing systems with obvious requirements and are released in one cycle. However, for services computing that requires fast release, following the guidelines in the SCSE Framework is hard to achieve. Modifications are needed to use the framework in government agile system development so that development can be carried out quickly and with multiple releases thereby enabling services that can be used first to be released while developing subsequent services. This research will examine the opportunities in combining SCSE with Scrum to produce a new framework that takes the advantages of both. The main objective of this research is to determine how SCSE can be used in government agency as an agile development environment to produce a service computing system with fast delivery. The research methodology used is the Design Science Research Methodology (DSRM) by identifying problems and motivations, determining goals and solutions, designing and developing new frameworks, demonstrations, evaluations and communications. The test was carried out using a framework for creating a service system for a city government agency with the result that a service system has three release versions with good SOA parameters. Agility was measured by measuring the process of making a service system using seven parameters, namely: velocity, story point, sprint burn down, release burn up, value delivered and job satisfaction with quite good results. A survey with the quantitative result has also been conducted among several stakeholders in system development to evaluate the proposed framework with the results of this framework can be accepted as an agile framework to assist the development of service systems. As a result of this study, a framework is proposed to guide system development in an agile manner for creating services computing systems.