RISK BASED STAKEHOLDER MANAGEMENT IN PT X'S BUSINESS PROCESSES
PT X is an MSME company that sells products in the form of fruit and vegetables to the public. Currently, PT X is experiencing problems in the form of low customer retention rates. Customers who have tried services from PT X tend to stop using PT X services again. Based on the 5 whys method, the...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/70462 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |