PERANCANGAN SISTEM PENILAIAN KINERJA INDIVIDU MENGGUNAKAN METODE ANALYTICAL NETWORK PROCESS (ANP) DI PT EISEN BOWER

• Main Author: Banyu Biru Putra, Erlangga
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/70624
• Institution: Institut Teknologi Bandung

PT Eisen Bower is a company working in the service industry, serving as consultants and practitioners of interior design projects. Eisen Build, one of the business lines of PT Eisen Bower, has a problem regarding employee performance appraisal for its projects. Performance appraisal gives information regarding employees’ strengths and weaknesses as well as a benchmark for compensation. The current performance appraisal does not take project performance criteria into consideration and does not assign weights to job performance criterion. As a result, PT Eisen Bower needs a performance appraisal system design that has taken project performance criteria into calculation and has weights assigned to the job performance criterion. The designed performance appraisal system uses Analytical Network Process (ANP) as the decision model for assigning weights to a set of job performance and project performance criteria. Weights are calculated by doing pairwise comparisons for interdependent criterion and sub-criterion. The chosen method of appraisal is Behaviorally Anchored Rating Scales (BARS), where the assessment scales are illustrated by critical incidents of each sub-criterion. The result of this research is a proposed employee performance appraisal system design for PT Eisen Bower that has taken project performance criteria into consideration and comprehensive weights assigned to each sub-criterion. The appraisal system facilitates raters in making objective assessments, but needs more time to assess all employees. Employees should be educated regarding the performance appraisal system before it is implemented. The proposed design can be applied for other project-based companies or organizations.