DEVELOPMENTOF PERCEIVED JUSTICE MODEL FOR SERVICE RECOVERY IN PT. PLN (PERSERO) WEST JAVA RAYON EAST BANDUNG BRANCH

The spread of the Covid-19 virus has caused limited community activities, which has an impact on the new trend of WFH. The WFH policy has an impact on increasing household electricity consumption. From March 2020 to June 2020, there was a demonstration of misunderstandings regarding the problem of i...

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Bibliographic Details
Main Author: Rosmeinasari, Wulan
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/72120
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Institution: Institut Teknologi Bandung
Language: Indonesia