AN ANALYSIS OF SBM-ITB LIBRARY SERVICE QUALITY: A CASE STUDY OF THE UNDERGRADUATE STUDENTS’ PERCEPTION AND EXPECTATION

One of the important SBM facilities is its library, located in its main building in Jalan Ganesa 10, Bandung, with service hour at 07.00-17.00 that opened at the working days only (Monday – Friday). Its main functions is to support education and research and resource for students and faculty members...

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Bibliographic Details
Main Author: Gema Lestari, Ayu
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/72390
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Institution: Institut Teknologi Bandung
Language: Indonesia