SERVICE QUALITY AND ITS RELATIONSHIP WITH CUSTOMER SATISFACTION AND PERCEIVED VALUE: A CASE STUDY TIME OUT SPORT CAFÃ, BOGOR
Restaurant and café business is one of the most competitive industries. Time Out Sports Café, established in June 2014, needs to continuously provide good service quality to be able to stay in the business. To overcome the competition, they are considering a plan to improve the service quality. This...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/72429 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |