INTEGRATION OF KNOWLEDGE MANAGEMENT IN PROJECT MANAGEMENT: A CASE STUDY IN PROJECT MANAGEMENT AND DELIVERY DIVISION AT PT APLIKANUSA LINTASARTA

• Main Author: Sugestiana Suprihatini, Suryane
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/72711
• Institution: Institut Teknologi Bandung

In today’s evolving knowledge-based environment, Knowledge Management (KM) has been recognized as a critical factor for both organizational performance and project success. Effective project knowledge management enables organizations to utilize their collective knowledge and experience in planning, executing, and completing projects, leading to improved project outcomes and stimulates innovation. Successful innovation in product, process, or business model allows a company to achieve the competitive advantage (Rothaermel, 2017). This study aims to implement the integration of knowledge management in project management. To achieve an effective integration of KM in project management, an assessment about KM Maturity is performed to all project managers in Project Management and Delivery Division of PT Aplikanusa Lintasarta by utilizing Asian Pacific Organization (APO) KM Assessment Tools. While project knowledge mapping on each project cycle is also performed to discover the current condition, identify the challenges, and plan the strategy for the implementation to enhance project success. The result of the research suggests that KM Maturity assessment is classified at the initiation level, which implies that knowledge management has been implemented in certain areas but is not yet fully governed to support existing business processes. By integrating knowledge management into project management on each of the project cycle which are pre-project, project implementation, and post-project phase,the success rate of projects can improve in project quality, efficiency, and promote learning and innovation which ultimately leading to greater project success and become source of competitive advantage.