DIGITAL TRANSFORMATION STRATEGY FOR PT PENJAMINAN INFRASTRUKTUR INDONESIA (PERSERO)

• Main Author: Novaris Arifidianto, Yunan
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/72712
• Institution: Institut Teknologi Bandung

As a new institution established by the Government of the Republic of Indonesia / Ministry of Finance in 2010, PT Penjaminan Infrastruktur Indonesia (Persero) (PT PII) / Indonesia Infrastructure Guarantee Fund (IIGF) was mandated to improve the creditworthiness of infrastructure projects, since the establishment of PT PII to date has processed hundreds of infrastructure project proposals and has guaranteeing 44 infrastructure projects, the more infrastructure projects that are processed for underwriting, the more demanding the speed and accuracy of the guarantee process. The purpose of the guarantee carried out by IIGF in the form of increasing creditworthiness, of course, requires collaboration from stakeholders in the infrastructure sector, namely development planning institutions/Bappenas, state treasury institutions/Ministry of Finance, infrastructure sector institutions/Ministries/Agencies, regional heads/Governors, Regents and Mayors, investors, companies, business entities, business actors in industry or related sectors, consultants, communities, universities and consultants. A variety of new knowledge emerges when planning infrastructure projects, the process of which is parallel to the process of obtaining guarantees and when the project is implemented, it becomes very important to become knowledge that needs to be applied by other stakeholders when planning infrastructure development with high creditworthiness so that it can be of interest to investors and lenders. For this reason, IIGF is very aware of the important role of digital technology in collaborating both with internal and external stakeholders in carrying out its mandate. Where the use of digital technology effectively and maximally will speed up the process of digital collaboration both within IIGF and expanded by digital collaboration with external stakeholders. In this final project, we will explore how to develop a digital transformation strategy at IIGF by studying literature on digital innovation theories, digital transformation, business model transformation, business process transformation and cultural/organizational transformation, we also study the factors in digital transformation, including internal factors in the form of digital maturity, data, organization and Information Technology (IT) infrastructure. We carry out the research method in this final project by identifying business issues, analyzing the status quo with interviews, analyzing factors related to digital transformation, formulating effective digital transformation strategies and providing recommendations for business solutions that can be pursued by the management of IIGF, implementation plan, implementation time period, as well as which parties in IIGF will carry it out so that investment decisions in carrying out digital transformation at IIGF can be more effective. After identifying and analyzing the business, we found that business processes are still carried out manually, IT infrastructure still needs development to be able to reach collaboration with external stakeholders in a secure manner, corporate culture in the form of collaboration between divisions that needs to be improved by eliminating silos between divisions so that PT PII can provide maximum beneficial impact from all sides of its business processes in a sustainable manner. Based on the findings in this study, the results are that we provide business solutions by paying attention to 3 main elements in digital transformation, namely people, processes and technology and can assist companies in making analysis, short, medium and long term planning in formulating a digital transformation strategy that is able to be able to achieve its vision as a trusted driving entity in infrastructure development and sustainable development by the Government through various innovative schemes that are more effective, reliable and excellence.