ENHANCING MEDICINE INVENTORY CONTROL SYSTEM AT XYZ HOSPITAL

• Main Author: Rahmadafa Syabani, Rafly
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/73599
• Institution: Institut Teknologi Bandung

One of the Most vital in hospitals is pharmacy. Pharmacies must procure and manage various medicines and supplies properly, correctly, and efficiently. Efficient operation of the pharmaceutical supply chain is vital to reduce hospital costs and enhance the customer experience amid escalating expenses. This study examines how XYZ Hospital's pharmaceutical product overstocking and understocking affect customer service. Based on the preliminary analysis, the XYZ Hospital are still highly invested in providing exceptional service, which often leads them to prioritize customer satisfaction over meticulous inventory management. XYZ Hospital pharmacy logistics staff interviews and secondary data from August 2020 to April 2023 hospital documents are used in the study. This study uses continuous review policy to determine inventory status by comparing actual and estimated inventory levels. Cycle counting, based on ABC classification, is used for daily verification of inventory records to enhance productivity and reduce inefficiencies. Based on the data analysis, between the actual and estimated average inventory level 79% of the product was categorized as overstock with amount of Rp 577.531.168, Given these findings, it can be concluded that our initial findings are in line with the theoretical results. Thus, XYZ Hospital may consider implementing several theories because it has the potentially improve their revenue by saving the cost with amount of Rp Rp 570.195.996. although, all of these are purely theoretical calculations that need adjustments to their direct implementation, with this research we can find things that can be improved in XYZ Hospital to be more efficient and effective.