INTERACTION DESIGN OF INDONESIAN JUNIOR HIGH SCHOOL ACADEMIC INFORMATION SYSTEM USING USER-CENTERED DESIGN

• Main Author: D'Arc Amara Hanieka, Jeanne
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/74160
• Institution: Institut Teknologi Bandung

The academic information system is a crucial system in the education sphere as it effectively manages student and school data. Currently, one common approach to handle such data is by utilizing academic information system software. However, several academic information systems discovered and examined in this study paid inadequate attention to user experience in the interaction design and software interface, as found in the e-Rapor Kurikulum Merdeka application and other vendor-owned academic information systems. In this research, an interaction design was designed with user experience in mind, thus potentially enhancing effectiveness, motivation, and user experience. The development of the interaction design was conducted using the user-centered design method. User problems and needs were obtained through interview and observation processes. The results from this interaction design were formed into two prototypes: a low-fidelity prototype and a static frontend page based on three usability goals (efficient to use, easy to learn, and easy to remember how to use) as well as three user experience goals (helpful, enjoyable, and motivating). Evaluations were carried out using the system usability scale (SUS), single ease question (SEQ), basic psychological need satisfaction for technology use (BPN-TU), and the technology acceptance model (TAM). Tests conducted up until the second iteration showed that the interaction design prototype constructed was able to fulfill the set usability and user experience goals with SUS score 100%, average SEQ score of 6,98 out of 7, average BPN-TU score of 5 out of 5, and all TAM scores are above the existing application TAM scores.