OPINION MINING METHODS IN ASSESSING SERVICE QUALITY: CASE STUDY OF SAUNG ANGKLUNG UDJO
In the past decades, service quality has become a major spotlight to industry and academia. There has been continued research on the definition, modeling, measurement, data collection procedure and data analysis. This lead to the development of base concept for the researchers. However, there are no...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/74697 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |