EVALUASI KONDISI PSIKOSOSIAL PEKERJA INDUSTRI KECANTIKAN DI INDONESIA DENGAN NEW BRIEF JOB STRESS QUESTIONNAIRE

• Main Author: Putri Ramadani, Wanda
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/77811
• Institution: Institut Teknologi Bandung

The psychosocial risk symptoms faced by workers in the beauty industry, such as a high number of counseling sessions and absenteeism, should be a top concern for company management. In accordance with Ministry of Manpower Regulation Number 5 of 2018, which obligates companies to measure and control workplace risks, including psychosocial risks, this research aims to identify psychosocial aspects and provide intervention recommendations to address psychosocial risks among workers in the beauty industry in Indonesia. The New Brief Job Stress Questionnaire (NBJSQ) in Indonesian was used in this study to collect psychosocial data from 589 respondents from three major beauty companies. The analysis results indicate that the highest NBJSQ scores were found in the 'Compatibility with Tasks/Work' and 'Self-actualization Symptoms' variables, with average NBJSQ scores of 3.30 and 3.09 out of a maximum value of 4, respectively. On the other hand, the lowest scores were observed in the 'Job Demands' and 'Vitality Symptoms' variables, with average scores of 2.58 and 2.53, respectively. MANOVA analysis shows that employment status significantly affects the psychosocial conditions of workers, with interns displaying significantly lower vitality symptom levels compared to permanent and contract workers. Based on these findings, intervention recommendations have been formulated to address psychosocial risks, particularly in managing workplace job demands and social factors. For future research, it is recommended to increase the sample size, conduct longitudinal studies, and evaluate the implementation of intervention recommendations in these companies.