INTERACTION DESIGN OF DIGITAL LIBRARY WEB USING USER- CENTERED DESIGN APPROACH (CASE STUDY: DIGILIB ITB)

• Main Author: Neolando Hutabalian, Daniel
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/77858
• Institution: Institut Teknologi Bandung

A library is an institution that gathers printed and recorded knowledge, manages it in a specialized way to meet the intellectual needs of its users through various knowledge interaction methods. One form of a library is an institutional repository. Institutional repositories, such as Digilib ITB, play a crucial role in preserving and disseminating the academic outputs of the institution. However, currently, ITB students perceive that the Digilib ITB website has several shortcomings in terms of its interface, user flow, and functionality. Based on these issues, this final project aims to develop an interaction design with the goal of improving the existing Digilib ITB website. The approach used in this final project is user-centered design, which involves users in every stage of the design process. The usability goals to be achieved are effective to use, efficient to use, and ease to learn. The user experience goal to be achieved is helpful. The final result of this final project is a high-fidelity prototype for the improvement of the Digilib ITB website. To ensure that the prototype has achieved usability and user experience goals, usability testing was conducted. Testing was performed using metrics, including a task completion rate of 100%, time on task which recorded task completion times of 101.8 seconds for the old design and 63.6 seconds for the new design after improvements, a Single Ease Question (SEQ) score of 6.675 out of 7, and a System Usability Scale (SUS) score of 93 out of 100 in the second iteration. This iteration was considered the final testing phase as it was deemed to have met the desired usability and user experience goals.