DEVELOPMENT OF HEALTH MONITORING MOBILE APPLICATION PROTOTYPE FOR SYSTEMIC LUPUS ERYTHEMATOSUS PATIENTS
Systemic lupus erythematosus (SLE) is a chronic autoimmune systemic disease that affects various organ systems with varying degrees of severity, giving rise to diverse manifesta(ons ranging from skin disorders to kidney disease. SLE remains incurable and can impact mul(ple dimensions of pa(ent...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/78388 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
| Summary: | Systemic lupus erythematosus (SLE) is a chronic autoimmune systemic disease that affects various
organ systems with varying degrees of severity, giving rise to diverse manifesta(ons ranging from
skin disorders to kidney disease. SLE remains incurable and can impact mul(ple dimensions of
pa(ents' lives, even lowering health-related quality of life. Interven(ons through health applica(ons
have the poten(al to enhance self-management for SLE pa(ents. In this study, a prototype
applica(on named REVIVE for Lupus was developed, serving as a health monitoring applica(on for
SLE pa(ents. Two tests were conducted on the prototype: usability tes(ng and user sa(sfac(on
tes(ng using the SERVQUAL model, involving 15 SLE pa(ents aged 17-50 undergoing treatment.
Usability tes(ng was performed twice with prototype improvements in between. Test results
indicated significant reduc(ons in average dura(on and click error rates, along with meaningful
usability score improvements through a p-value < 0.05 between the first (P1) and second (P2) tests.
Decreases in average bounce rates were observed in all features except the symptom and factor
tracking feature. When compared to the reference success rate of 78%, four features scored above
and four scored below the reference. Overall, there was a usability score increase from 69 (P1) to
80 (P2). In the user sa(sfac(on test, the average scores for each aspect (tangibility, reliability,
responsiveness, assurance, and empathy) were 4.467, 4.724, 4.75, 4.767, and 4.8, respec(vely. The
average percep(on score for the prototype was 4.7, and the average expecta(on score was 4.778,
indica(ng user sa(sfac(on with the applica(on prototype.
Keywords: SLE, mobile health app, usability tes(ng, user sa(sfac(on tes(ng |
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