SUPPLIER SELECTION IN SMALL MEDIUM ENTERPRISES USING A FACTOR RATING METHODS BASED ON STANDARD QUALITY APPROACH: CASE STUDY OF VIAGE INDONESIA COMPANY

• Main Author: Hartini Utami, Lirih
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/78852
• Institution: Institut Teknologi Bandung

Today many Small Medium Enterprises (SMEs) needs to have the ability to facing the challege to keeping continuously updated, which need to be extremely flexible and reactive to market changes while being characterised by a lack of resources and managerial expertise. The lack of resources and managerial expertise makes supplier selection is gradually seen as a strategic issue in SMEs. Viage Indonesia is one of SMEs that located in Bandung area who running in the fashion industry that has problems to selecting the qualified supplier. The objective of this research is to identify the standard quality of Viage Indonesia company and determine the suitable supplier based on standard quality of Viage Indonesia Company. This research uses the preliminary study to get the criteria for supplier selection. This research will be conducted in Bandung with data collection uses the primary data which is conducted by spreading the questionnaire using purposive sampling to 81 respondents and do the depth-interview to a fashion company to establish the criteria for selecting the supplier. This research presents the study of the Analytic Hierarchy Process (AHP) methods to measure the weighted of each criterion. Afterward, the researcher uses factor rating methods to calculate the score from interviewing two selected supplier based on performance, experience, and service. The result of this research is the qualified supplier for Viage Indonesia are SEMESTA supplier with total score 89.82 five points higher than its rival supplier. This research will be helpful for SMEs business owner and the managerial team when they want to be selected the supplier based on the standard quality approach in the fashion industry.