PROPOSED KNOWLEDGE MANAGEMENT SYSTEM TO COMPLEMENT ISO 9001:2015 REFERS TO ISO 30401:2018, CASE STUDY: SCHOOL OF BUSINESS AND MANAGEMENT, BANDUNG INSTITUTE OF TECHNOLOGY

• Main Author: Budhi Susetyo, Utheu
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/79151
• Institution: Institut Teknologi Bandung

In the concept of Organization Knowledge, which develops in tandem with the concepts of knowledge management, organization learning, organization learning, there are known explicit knowledge and tacit knowledge. This tacit knowledge is what is meant in ISO 9001: 2015 which needs to be captured and disseminated. Based on the draft changes and definitions, ISO 9001: 2015 has a big impact on the company. Now, knowledge is an asset that must be managed seriously. SBM ITB received various recognition from national and global institutions, such as BAN PT for all study programs accredited A (superior), and now SBM ITB applying ISO 9001:2015 for quality management. The researcher will discuss how researcher conduct studies in this research object based on observation made by ISO 9001:2015 in SBM ITB. In this case that this sbm itb, the proposed knowledge management system referring to iso 30401: 2018 which focused on a clause 4.4 iso 30401: 2018 include description kms to be nailed down, applied, maintained, and be increased in terus-menerus by an organization.In table under teah were brought how km have dianallisis formerly based on observations and responses obtained from sbm itb, and also with proposals km anything that can help to improve sbm itb observations that are not yet done or rudimentary done.Based on the case study conducted by the author, the company has implemented several knowledge management activities but the implementation has not been optimal. In this case the author put together a Knowledge Management based on ISO 30401:2018 to complement the ISO that has been implemented, namely ISO 9001:2015, where there is an addition regarding Knowledge Management, namely in clause 7.1.6.